Last updated: 29 August 2026.
Who processes the data
The data controller is BOKA GROUP DOO, Roze Luksemburg 16, 11090 Belgrade, Serbia, tax ID 115711881, registration number 22196456 (BOKA GROUP). Contact: office@bokagroup.rs, +381 69 558 55 88.
What data this site collects
Through the contact form we collect your name, company name, e-mail address, phone (if entered), estimated receipt volume and the message text. The site uses no tracking cookies and no third-party analytics that profiles visitors; server logs contain the IP address and technical request data for security and troubleshooting.
Purpose and legal basis
We process form data to answer your enquiry, arrange a demo and, if you ask, open sandbox access. The legal basis is taking steps at your request before entering into a contract and our legitimate interest in answering enquiries (Serbian Law on Personal Data Protection).
Data inside the BokaPOS service
When you use BokaPOS as a customer, BOKA GROUP processes your organization's fiscal data as a processor under the service agreement, and user account data (name, e-mail) as a controller. Buyer data on receipts (buyer identification) is entered under the fiscalization regulations and transmitted to the Tax Administration of the Republic of Serbia as part of the fiscal receipt.
Where data is stored
The service runs in the European Union. Only the data the fiscalization regulations require is transmitted to the Tax Administration of the Republic of Serbia. Infrastructure and e-mail delivery providers process data under our instructions and data processing agreements.
How long we keep data
Contact form enquiries are kept for at most 12 months after the last communication, unless a contractual relationship follows. Fiscal data is kept for the periods the fiscalization and accounting regulations require.
Your rights
You have the right of access, rectification, erasure and restriction of processing, the right to data portability and the right to object, as well as the right to lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection. Send requests to office@bokagroup.rs.